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Privacy Policy Overview

Welcome to the privacy policy for the services provided by Optimalumatis. We are deeply committed to protecting your personal data and respecting your privacy. This document sets out the types of information we collect, the legal basis for processing it, and your rights regarding your own data. We adhere to the highest international standards in data protection including applicable regulations such as GDPR, CCPA, LGPD, PDPA, and PIPL where relevant. Note that this policy covers all interactions you have with our service page on our landing site.

The following policy applies to the collection, use, storage, access, alteration, and deletion of your personal data. We encourage you to read this policy meticulously to understand your rights and our obligations. By using our services, you agree to the terms outlined herein.

Last updated: 2025-01-20

Information We Collect

In order to provide you with an optimal service experience, we collect personal data that you voluntarily provide, as well as information gathered automatically, which may include:

  • Personal Identification Information: such as your name, email address, phone number (+971 92561707), and physical address (29 Street 11B - Umm Al Sheif - Dubai - United Arab Emirates).
  • Usage Data: details of how you interact with our website, pages viewed, links clicked, and similar activity.
  • Technical Data: including your IP address, browser type, operating system, device information, and cookie identifiers.
  • Communication Data: any messages or correspondence you send to us, including queries or support requests.

Whenever you engage with our website—whether signing up for services, subscribing to updates, or contacting our customer support—personal information may be collected. This data is essential for us to tailor our services and for the continuous improvement of our digital environment.

How We Use Your Information

Your personal data is used in a variety of ways to enhance service delivery and ensure seamless interaction:

  • Service Provision: To administer and deliver the products and services you request.
  • Communication: To notify you about essential updates, changes, or issues related to the service.
  • Personalization: To provide custom content or recommendations based on your browsing behavior and preferences.
  • Legal Purposes: Where applicable, to comply with our legal obligations and to protect legal rights.
  • Analytics and Enhancements: To monitor and analyze trends, usage, and activities on our platform for development purposes.

We process your personal data based upon legal justifications and ensure that all our activities are compliant with the prevailing data protection laws. Our commitment is to use your information strictly for purposes that you have consented to and that are clearly communicated through this policy.

Sharing and Disclosure of Your Information

We may share your personal information only under the following circumstances:

  • Service Providers: Trusted third-party vendors who support our operations, assist in data analytics, or provide technical infrastructure, under strict contractual obligations to keep your data confidential.
  • Legal and Regulatory Requirements: When required to comply with government, judicial, or regulatory requests, provided that such requests are legally binding.
  • Business Transfers: In the event of mergers, acquisitions, or asset sales, your data may be transferred to the new owners; however, we require them to respect and protect your privacy rights as defined in this policy.
  • Consent: Your personal data may be shared with parties whose services you have explicitly requested, when you have provided affirmative consent.

We do not sell or trade your personal data to unaffiliated third parties for marketing or other purposes without your consent. All sharing of information is managed in strict adherence to applicable international data protection legislations.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect and store information when you visit our service page. Cookies help us:

  • Remember your preferences and settings.
  • Improve the performance and functionality of our website.
  • Conduct analytics and understand user behavior.

While we enable cookies by default to ensure a seamless experience, you have the option to disable them via your browser settings. However, please note that disabling cookies may impact the functionality and user experience of our website. For more detailed instructions regarding cookies, please consult your browser’s help documentation. In some cases, a dedicated cookie policy may be available, and you may review it for further clarity at this link.

Your Rights: Access, Correction, and Deletion

We are committed to empowering you with rights regarding your personal data. In accordance with applicable data protection laws and regulations, you are entitled to:

  • Access Your Data: You may request a comprehensive record of the personal data we hold about you.
  • Correct Any Inaccuracies: Should you detect any errors or incomplete data, you have the right to request corrections or amendments.
  • Deletion of Your Data: Under certain circumstances, you are entitled to ask us to delete your personal data. This process will be managed in accordance with relevant legal and operational requirements.
  • Restrict or Object to Processing: If you believe that your data is processed in error or in an unwanted fashion, you have the right to restrict or object to such processing.
  • Data Portability: Where applicable, if the data is processed by automated means, you can ask for a copy of your provided data in a structured and easily transferable format.

To request any of these changes, please contact us using the information provided below. We will verify your identity and assess the legitimacy of your request. Please note that in some instances, we may be obliged by law to retain a record of specific data even after you have requested its deletion.

Data Retention Practices

We retain your personal data only for the period necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. In determining how long to keep your information, we consider:

  • The nature and sensitivity of the data.
  • The specific purposes for which it was collected.
  • Any requirements set forth by applicable national or international law.
  • The potential risks of unauthorized or inappropriate disclosure of your data.

Once the data is no longer essential to our service provision or required for compliance with the law, we will secure it through deletion, anonymization, or other methods to ensure that your information is not misused or exposed.

Data Security Measures

Your trust in Optimalumatis is of the utmost importance. Accordingly, we have implemented advanced technical and organizational measures to safeguard your data. These include:

  • Encryption: Both during transmission and at rest, your personal data may be encrypted using industry-standard protocols.
  • Access Controls: Strict policies are in place to ensure that only authorized personnel have access to sensitive information.
  • Regular Security Audits: Periodic reviews of our security procedures are conducted to identify and rectify vulnerabilities.
  • Secure Data Storage: All data is stored on secure servers with multiple layers of protection against unauthorized access.

While we take every precaution to secure your data, no method of transmission or storage is entirely infallible. In the unlikely event of an incident that compromises your data, we will promptly notify you, in compliance with applicable legal requirements.

International Data Transfers

If you are accessing our services from a region outside of our primary operational territory, please be informed that your data might be transferred, stored, and processed in jurisdictions with privacy laws that differ from those in your own. We ensure that any such transfers are carried out in accordance with legally approved mechanisms and by taking due steps to safeguard your privacy rights.

All international transfers are managed with the utmost care to comply with the requirements of applicable legislation, ensuring that your personal data is afforded an equivalent level of protection regardless of where it is processed.

Updates and Changes to the Privacy Policy

We reserve the right to modify or update this privacy policy from time to time in response to operational changes, new services, or evolving data protection regulations. Any modifications will be published on this page along with a revised revision date. We encourage you to review this policy periodically to remain informed of any changes and to understand how those changes may affect the processing of your personal data.

Your continued use of our service after updated policies are posted constitutes your acceptance of such changes. Should we implement significant changes, we may notify you via the contact methods you have provided.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our practices, please do not hesitate to contact us. You may reach out to us using the following contact details:

  • Email: [email protected]
  • Phone: +971 92561707
  • Physical Address: 29 Street 11B - Umm Al Sheif - Dubai - United Arab Emirates

We are committed to promptly addressing your inquiries and ensuring that your privacy rights are upheld at each step. Please reference this document when contacting us regarding any privacy issues so that we may better assist you.

Additional Disclosures

In certain instances, our privacy policy may reference additional terms or policies that apply to specialized services offered within our service page. These include, but are not limited to, policies related to:

  • Marketing communications and subscription services.
  • Third-party integrations or embedded social media plugins.
  • Event tracking, advertisement, and remarketing practices.

Where such additional disclosures exist, they will form an integral part of our overall privacy framework and will be referenced or linked within the relevant sections of this document.

Final Remarks

This Privacy Policy is intended to provide transparency regarding our privacy practices and the measures we have implemented to protect your personal data. We appreciate your trust in Optimalumatis and pledge to safeguard your information with the highest standards of security and legal compliance.

By accessing our service page and providing your personal data, you acknowledge that you have read, understood, and agree to the practices and procedures described in this policy. If you do not agree with our policies or practices, we kindly ask that you refrain from using our services.

Thank you for choosing Optimalumatis as your trusted service provider. We remain dedicated to ensuring a secure and respectful online experience for all our users.